At Solang Valley Sports Center, we’re excited to take you on our adventurous trips! Before booking your tickets, please review the following Terms and Conditions to avoid any confusion later.

You can book your tickets via email, phone, or directly through our website. However, please confirm availability with us before making any payments.

Terms and Conditions:

Booking Form:
Ensure that all details in the application form are accurate and complete.

Late Bookings:
There’s no extra fee for late bookings, but full payment is required when you book your trip with us.

Payment Terms:
A 20% deposit is required with your booking application. The remaining balance can be paid upon arrival or before departure. Payment should be made via bank transfer to the account details we will provide.

Booking Confirmation:
Once we receive your deposit, we will reserve your spot and make all necessary arrangements for your trip, sending you written confirmation.

Changes in Information:
If any information in your application changes, please notify us immediately via email or phone. Failure to do so may result in additional charges from government authorities, which you will need to cover.

Baggage and Luggage:
We advise travelers to pack light to ensure a smoother journey. Please keep your baggage under 15kg. If your baggage exceeds this limit, you will be responsible for any extra porter charges.

Forced Cancellations:
In the event of war, riots, terrorist attacks, severe weather conditions, or natural disasters, we may need to alter or cancel your travel arrangements without compensation.

Cancellation Charges and Refund Policy:

• Cancellations made 30 days before the trekking date: 95% refund of the total tour cost.
• Cancellations made between 15 and 30 days before the trekking date: 50% refund.
• Cancellations made less than 15 days before the trekking date: no refund.
  To cancel your booking, please inform us in writing and include the applicable cancellation charges.

Self-Responsibility:
We accept your booking with the understanding that you are physically and mentally prepared for trekking and other adventurous activities. You must acknowledge all associated risks. If you have any serious medical conditions, please inform us before booking; we reserve the right to refuse your booking if necessary.

Insurance:
We recommend that you have proper insurance coverage during your trip, including medical and injury expenses.

Problems or Complaints:
If you encounter any issues during your trip, please inform our team leader immediately for prompt assistance.

Equipment Responsibility:
Participants must take care of all equipment issued by Solang Valley Sports Center. You will be liable for any losses.

Safety Measures:
All participants are expected to follow safety guidelines provided by our team during the journey.

For any additional information regarding the trek, feel free to reach out to us!